Why should I use your
services?
An airline career is worth millions of dollars, and airline
interviews are often once in a lifetime opportunities. Working
with a professional can help provide you the extra poise,
confidence, and communication skills you need to be successful.
Plenty of people have successfully interviewed without any
professional help, but we are here to offer no-risk help to
those who want to help insure they make the most of their
opportunity.
Why do you offer the refund?
We offer a refund for several reasons. First, we want all of our
clients to understand we stand behind them, and that when we say
“you are ready!” that we actually mean it. We don’t make money
if you don’t win, so clients take the confidence in the door
that we are 100% convinced they are ready. Second, there are
plenty of companies in the airline preparation business who for
years have charged high membership fees and additional fees for
add on services. Our goal was to differentiate our product and
demonstrate unmatched accountability to our clients.
How are your seminars set up?
Our workshops typically start around 0815-0830 and last all day. Once you sign up, you will be provided with almost 4 hours of online training to review before the seminar. These academics cover interview mechanics, how to structure an effective answer, strategies for commonly asked questions, and interactive CRM exercises. At the seminar, we’ll go over some additional academics and prepare you for your individual interview. We will spend most of the day in mock interviews and exercises. It is a full day but invaluable training that provides a realistic representation of the stress you will face on your interview.
How do I sign up?
Simply email or call us and we’ll hold a spot for you. We will
also email you with specific venue information and some study
materials.
What do I wear? What do I need to bring?
Business casual is recommended. There is no need to wear your
interview suit, however some clients have done this to get more
comfortable in their new attire. However, you will be working
hard all day so dress comfortably.
How do I pay?
We accept most major credit cards and can accept payment via the website. For our seminars, we require a $75 deposit prior to providing our academic materials. At the seminar you can then pay the balance with credit card or personal check.
For simulator training we accept major credit cards, certified checks, or cashiers checks.
My friend worked with one of your counselors and told me I
should try to work with him (or her). How do I know who will be
at a particular workshop?
Simply put—just ask who will be there. Our counselors rotate
between venues frequently and often work together at our larger
sessions, but if you want to work with a particular counselor we
will let you know when and where they will be working. All our
counselors are highly trained professionals and our program is
basically the same regardless of who is teaching. However, just
as you have had favorite flight instructors, you may have a
favorite counselor. If you have the time, we might recommend
attending several workshops so you can work with several of us
and gain perspective from several instructors. (Again—there is
no charge for attending additional sessions)
I simply cannot get away from work to attend a workshop. Can you
help me?
We offer a two part preparation course that has proven extremely effective.
The first portion of the course is a comprehensive series of academics that are available on our website. Once completed the second part is a mock interview tailored to your particular interview.
I have a few “issues” I would like to discuss privately--can you
help me?
You can let us know either the day of the seminar or by phone or
email prior to our meeting, and we’ll make sure we have the time
in private to discuss any issues of concern. More than likely
your concerns are problems we have already heard and addressed
effectively in the past.
What can you not provide us?
We do not provide any proprietary company information, nor do we
provide any insider information or influence at our respective
airline employers. We cannot and will not provide any
recommendations or job internal referrals to prospective
clients. Certain information (i.e. written test material,
specific CRM scenarios or questions, etc) if provided would be
potentially considered a breach of company policies. Again—we
teach effective communication skills that work in a wide variety
of aviation interviews—and we are confident we can help you. If
you want specific “gouge” information then there are plenty of
anonymous websites with that type of information.
You have a good success record. Why don’t all your clients get
hired?
Sometimes a client may have a past civil involvement, accident
or incident, or a pattern of checkride troubles. While any of
these events are not inherently disqualifying, in this tough
market employers can be picky. As a general rule, a single civil
involvement or non-judicial punishment (for military) is not the
end of the world. A few busted checkrides are something that
occurs sometimes in this industry. However, a pattern of recent
troubles, either in or out of the cockpit, can sometimes raise
employer concerns. Helping you address those concerns is one of
our specialties. Additionally, no interview is perfect. Your
ability to “click” with your particular interviewer(s) may
be affected by that particular interviewer’s background,
perception, or physical and mental state on the day of your
interview. We have an over 85% success rate, and if you factor
out some of the “complicating” factors like checkride issues our
success rate is well above 90%. We offer a great product, but
also understand that nothing is ever “automatic”.
What if I don’t get the job?
The short answer is we are both disappointed. However, we offer
your money back should this occur. Simply call or email us with
your mailing address and a refund check will be on the way.